Frequently Asked Questions

We know that purchasing an air conditioning or solar system is a big decision. You can find common questions and their answers below. Don’t forget to contact us if you have more specific questions. Our customer service team is more than willing to answer any questions you may have. Or, simply provide some general advice on things to look out for with air conditioning contractors.

Twin Lakes Air + Solar has a track record of providing quality units and installations to Central Coast residents for over 20+ years. We can provide great advice on air conditioning systems that suit your needs.

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This is the biggest question and easiest to answer. Twin Lakes Air + Solar is the only choice for air conditioning and solar. TLA+S has a track record of excellence built over 20+ years. Our exceptional customer service and after-sales support are second to none. We also have a dedicated service department, which our competitors cannot match. It means that we are always able to help with any issues that arise, even in the busy times of the year.

Room size is an important consideration for air conditioning capacity requirement. However, things like insulation and house orientation are also just as important. The best way to know is to contact our team. We can provide a free, customised quote for all installation jobs. Our experienced professionals can apply their wealth of experience in deciding the best HVAC solution for your home.

A split system air conditioner is composed of two parts, one being attached to an internal wall, and the other sitting outside the home expelling heat. Split systems are low-cost solutions for cooling/heating single rooms and zones, but homes can be fitted with multiple split systems to create maximum coverage.

Ducted air conditioning systems have two units that power the system, in the roof and outside, and a series of ducts and vents that disperse the air throughout the home. The roof unit handles the indoor air, while the outdoor unit is the compressor/condenser. These units work together to pump air through a series of ducts and vents located in the roof space. The climate of the home is controlled by a central panel, which can adjust timers, temperatures etc.

We work with leading brands in our industry. Our air conditioning brands include: Hitachi, Mitsubishi, Temperzone and Panasonic. Our solar brands include: SMA, Fronius and Alpha ESS.

Warranty agents offer all aspects of repair, maintenance and parts replacement for specific brands. Twin Lakes Air + Solar is a warranty agent for Mitsubishi Heavy Industries.

We have the largest service team on the Central Coast, with licensed refrigeration mechanics, electricians and installation staff. So no matter the issue, we are able to assist. Simply give us a call on (02) 4396-9020 and we will have our team members fix the issue and have your unit back up and running in no time!

Split systems can generally take 3-6 hours depending on the size of the system. Small systems can often be installed within 3 hours.

Installation of a ducted system typically takes ONE full day. Our team members will arrive in the morning and generally finish up late in the afternoon. The time will vary on the size of the system being installed.

Indoor unit filters should be cleaned every 2-4 weeks. Blocked up filters can descrese efficiency up to 10-15%. We also recommend an annual service.

We have a workmanship warranty on all our installations.

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